Privacy Policy

Effective Date: 02nd January, 2026

1. Introduction

This Privacy Policy describes how “Be Mad About You" ("we," "us," or "our"), a mindfulness and meditation website with purchasing options, collects, uses, and discloses your personal information. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. What Information We Collect

We collect personal information that is necessary for us to provide our services and products. The types of information we may collect include:

Identity and Contact Data: Your name and email address, which you provide when you sign up for an account, subscribe to our newsletter, or fill out a contact form.
Profile Data: Information you provide for your user profile, such as a username.
Transaction and Payment Data: Details about products and services you have purchased from us, including your payment information. Please note, we do not directly store your credit card or full bank account details. This information is processed securely by our third-party payment providers Stripe, PayPal.

3. How We Collect Your Information

We collect your personal information through various methods, including:

Directly from You: When you interact with our website, such as by completing a sign-up or contact form, making a purchase, or creating a user profile.
Automated Technologies: As you navigate our website, we may collect information about your equipment, browsing actions, and patterns. We collect this data using cookies and similar technologies. For more information on our use of cookies, please see Section 6 below.

4. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To create and manage your user account, process your orders, and deliver the mindfulness and meditation products and services you have purchased.
To Communicate: To send you important information about your account or purchases, respond to your inquiries, and send you newsletters and marketing communications if you have opted in.
For Marketing: To provide you with information about our products, services, and special offers that may be of interest to you. You can opt-out of receiving marketing communications at any time.
To Improve Our Website: To analyse how our users interact with our website and content, which helps us improve the user experience and develop new products and services.
To Comply with the Law: To meet our legal obligations under Australian law.

5. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information. We will only disclose your information to third parties in the following circumstances:

To Our Service Providers: We use third-party service providers to help us operate our business. This includes payment processors Stripe and Paypal to handle your payments securely. These third parties are only provided with the information they need to perform their specific services and are required to protect your information in a manner consistent with Australian privacy laws.
For Legal Reasons: We may be required to disclose your information by law, such as in response to a court order or subpoena.